BOOKING / CONTACT

- GOVERNMENT COVID GUIDELINES

Confirmation by the customer that they wish to go ahead with the booking is deemed confirmation that the customer will adhere to all current Government COVID guidelines.

 

- A deposit payment is required to secure your booking date and times.  Once the invoice for the deposit has been issued, the potential customer will have 3 days in which to pay; after which, Samantha-Jayne will check if the potential customer still wishes to go ahead with the booking.  Non-communication from the potential customer will be deemed as no service required, and Samantha-Jayne will confirm her availability to other enquirers for your stated date.

 

- Any payments are non-refundable if the booking is cancelled by the customer. 

 

- The customer will be liable for full payment if they do not communicate the cancellation of their booking up to a month before the booked date. 

 

- In the unlikely event that Samantha-Jayne cannot carry out the booking, the customer can choose whether they want Samantha-Jayne to seek an alternative saxophonist or whether they wish to be refunded in full.

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- Payments already made, for bookings that are then cancelled by the customer, may be transferred to another date and event, at the discretion and availability of  Samantha-Jayne.

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- Full payment will still be required if incorrect details and requirements are given by the customer or their representative, which results in Samantha-Jayne not being able to perform.

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- For outdoor performances, adequate shading/covering must be arranged by the customer with the venue on sunny days.  Due to health and safety, Samantha-Jayne cannot perform outside if it is raining, excessively windy or in any bad weather. 

- Samantha-Jayne will need access to a plug socket for her electrical equipment.

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- All efforts will be made by Samantha-Jayne to provide a safe environment in the area in which she has been allocated by the customer or their venue, to perform.  Samantha-Jayne accepts no liability for any injuries caused to customers or their guests if they position themselves in the performance area.  Guests and their customers must be in control of their young children and prevent them from being in the performance area.

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- Samantha-Jayne will provide venues with copies of up-to-date Public Liability Insurance and PAT documents.